Hoffman Estates, IL

Which of the following best describes dementia?*

A normal part of aging

A temporary condition that can be cured

A condition that affects memory, thinking, and behavior

A mental illness

If a customer appears confused or disoriented, what is the best first step?*

Correct them immediately

Ask if they need help in a respectful manner

Ask them to leave the area

Call security immediately

When communicating with someone who may have dementia, it is best to:*

Allow extra time for responses

Maintain eye contact

Use clear, simple language

All of the above

Which business practice can help create a more dementia-friendly environment?*

Clear signage and simple directions

Reducing unnecessary noise

Well-lit spaces

All of the above

True or False: People living with dementia may experience confusion, memory loss, or difficulty communicating at times, but they can still participate meaningfully in daily activities.*

True

False

Services

Forms

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Dementia Friendly Quiz