Garbage & Recycling
Refuse, Recycling and Yardwaste
Waste Disposal Programs
The Village of Hoffman Estates' residential service agreement with Groot Industries, Inc., for solid waste and recycling services is effective through April 30, 2031. Residential services include disposal of solid waste, recyclables, and compostable materials including yard waste.
Special services are available, including:
- Pre-scheduled pickups for appliances, large, and heavyweight items
- Dumpster roll-off services
- Commercial services
By Village Code, plastic bags or Groot toters are the only garbage containers permitted.
Refuse toters are available in 65-gallon and 95-gallon sizes. A 35-gallon size is available for senior/hardship-rate participants. The toter's lid must be shut tightly. Additional bags or items that will not fit securely in the toter will be collected if set out at the curb next to the toter.
For information regarding toter service or to request a toter, contact the Village at 847-843-4824.
Bags cannot exceed 32 gallons in capacity, and bags or boxes cannot exceed 50 pounds in weight. Overweight or overcapacity containers will not be picked up. Furthermore, bags must be securely tied shut, and boxes must be sealed in such a fashion that no trash can fall, blow away, or leak out.
If residents must store trash bins outside on non-collection days, Village Code requires that all storage and toters must be set behind the front building line.
To schedule special pickups, residents should contact Groot directly at 847-734-6400. Commercial accounts with billing questions should contact Groot at 847-734-6400.
Rates as of May 1, 2025*:
- Regular Curb Service: $19.95
- Senior Curb Service: $6.65
- Yard Waste Toter: $30/year (billed $2.50/month)
*Beginning May 1, 2025, recycling and refuse toters and unlimited yard waste pickup are included in the service rate.
For billing questions, contact the Village at 847-843-4824.
Garbage, recycling, and compostable material including yard waste are all picked up once a week on the same day in each service area. Different trucks collect the different types of material, so they are not picked up at the same time. Routes for trucks may vary weekly and service dates may vary on weeks that observe holidays.
- On Monday, residences NORTH of the Jane Addams Memorial Tollway (I-90) are serviced.
- On Wednesday, residences SOUTH of the Jane Addams Memorial Tollway (I-90), including residences west of Bartlett Road, are serviced.
Residents may not set materials out before 6 p.m. on the night before collection and must remove their toter by 10 p.m. on the day of collection.
If the holiday falls on or before your scheduled day of collections, service will be delayed by one day for the remainder of the holiday week. If the Holiday falls on a Sunday, Groot will observe the Holiday on Monday, delaying service by one day for the remainder of the week. When this is expected to happen, the Village notifies residents in that month's issue of the Citizen Newsletter. The following holidays will affect the regularly scheduled collections:
- New Year's Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
| Division / Organization | Phone | Email / Website |
|---|---|---|
| Groot Industries, Inc. | 847-734-6400 | www.groot.com |
| Hoffman Estates Manager's Office | 847-781-2600 | Email general service questions |
| Hoffman Estates Finance Department | 847-843-4824 | Email billing questions |