Public Works hosting Open House Nov. 8
Participate in the Pumpkin Smash Nov. 8
Branch pickup program starts by zone Sept. 22
General Information
- General Information About Public Works
- Public Works First Responder
- J.U.L.I.E. Locates
- Bids, RFPs & RFQs
- Freedom of Information Act (FOIA)
Resources
| First Name | Last Name | Profession | |
|---|---|---|---|
| Joseph | Nebel | Director of Public Works | joseph.nebel@vohe.org |
| Bryan | Ackerlund | Assistant Director of Public Works | bryan.ackerlund@vohe.org |
| Ryan M | Christensen | Superintendent, Water & Sewer | ryan.christensen@vohe.org |
| Kevin | McGraw | Superintendent, Streets | kevin.mcgraw@vohe.org |
| William | Lynch | Superintendent, Facilities & Arena Maintenance | william.lynch@vohe.org |
Prior to 8am or later than 4pm - call the Police Department at (847) 882-1818.
Submit an online request or inquiry here.
Call Public Works at (847) 490-6800.
Email at publicworks@vohe.org.
Fax Public Works at (847) 490-6868.
Visit Public Works at 2305 Pembroke Avenue, Hoffman Estates IL. 60169 (8AM to 4PM – Monday thru Friday)
Garden Plot sign up begins Monday, April 6, 2026, at 8:30 am.
Interested residents should email at publicworks@vohe.org or call at (847) 490-6800 to reserve a plot. Availability is limited and plots are assigned on a first-contact basis, beginning no earlier than 8:30 am.
Please check the March/April edition of the Citizen newsletter for further information.
What is a Cross Connection Control Device?
A cross connection control device prevents water from reversing flow from the customer’s premises to the public supply water main. All newly constructed residential homes and properties with underground sprinklers systems have been required to install a cross connection control device.
What uses a Cross Connection Control Device?
Common Residential Systems That Require a Backflow Device:
- Lawn Irrigation System
- Fire Sprinkler System
- Swimming Pool Direct Connection
Common Commercial Systems That Require a Backflow Device:
- Lawn Irrigation System
- Fire Sprinkler System
- Boiler Heat System
- Dental Equipment Connected to the Public Water Supply
- Medical Equipment Connected to the Public Water Supply
- Industrial or Process Equipment Connected to the Public Water Supply
- Cleaning or Sanitation Equipment Connected to the Public Water Supply
Why does my device need to be tested?
The Illinois Environmental Protection Agency (IEPA) requires all municipalities and private water companies to provide safe, potable water to its customers. In accordance with current IEPA regulations, all communities, including Hoffman Estates, are required to enforce the IEPA’s cross connection control regulations and requirements to prevent backflow contamination of the public water supply.
How often do I have to have my device tested?
Cross connection control devices are required by the IEPA to be tested and certified annually. IEPA regulations require the testing and certification be completed by a State of Illinois licensed plumber, certified with the IEPA as a “Cross Connection Control Device Inspector” (CCCDI). The plumber’s name, license number and the state issued CCCDI number are required on the form before submitting to the Village.
The Village will notify customers when a device requires annual testing, or a survey/inspection is due in accordance with State law.
Who should I call to test my device?
The Village of Hoffman Estates does not offer in-house device certification. The Village has secured a competitive price for residential CCCD recertification in the Village of Hoffman Estates with American Backflow & Fire Prevention. Their rate is $70 for a single device certification, or $100 for two devices at the same residence during a single appointment.
You are not required to have devices certified with American Backflow & Fire Prevention. You are free to select any Illinois licensed CCCDI to conduct the test and recertification of your choice. To schedule a backflow appointment with American Backflow & Fire Prevention, call (847) 540-9910.
More questions?
If you have any questions or need assistance regarding the Cross Connection Control Program, please contact the Public Works Department at (847) 490-6800.
Resources
The Village of Hoffman Estates provides fresh, clean water to residents and businesses sourced from Lake Michigan and delivered to the Village’s water distribution system by the Northwest Municipal Joint Action Water Agency (JAWA). Lead is not present in Village’s water supply from the City of Chicago’s water treatment plant, nor is Lead in the Village’s water distribution system. There are no known lead service lines within the Village.
Water supplied to the Village meets all Illinois Environmental Protection Agency (IEPA) standards, including those for lead. For more information, view the Village’s annual water quality report, detailing extensive laboratory testing results for water purity.
Despite our best efforts to control water corrosion and remove lead from the water supply, lead can still be present in some homes or buildings. Review Reduce Lead Exposure for steps to reduce lead in drinking water.
Concerned about the levels of lead in your drinking water? The Public Works Department offers water testing. To schedule a water test, contact the Public Works Department.
Additional Resources
Cross Connection Program (Backflow)
Environmental Protection Agency – Basic Information about Lead in Drinking Water
Environmental Protection Agency – Sources of Lead in Drinking Water