Winter road issues: Know who to call
The Village’s Public Works Department maintains and plows certain roads, while others are under the jurisdiction of either the Illinois Department of Transportation (IDOT) or the Cook County Highway Department. The Village’s Public Works Department does NOT plow IDOT or Cook County roads.
IDOT is responsible for:
- Higgins Road (Route 72)
- Golf Road (Route 58)
- Algonquin Road (Route 62)
- Sutton Road (Route 59)
- Barrington Road
- Palatine Road
Cook County Highway Department is responsible for:
- Bartlett Road
- Bode Road (Barrington Road to N. Sutton Road)
- Bradwell Road
- Central Road
- Ela Road
- Mundhank Road
- Freeman Road (between Munhank Road and Algonquin Road)
- Plum Grove Road
- Schaumburg Road
- Old Sutton Road (north of Higgins Road/Route 72)
- Roselle Road
- Shoe Factory Road
Below is a list of contact information for where to direct questions or concerns related to different roadways in the Village.
Hoffman Estates Snow Command: 847-490-6800
Call this number to report a problem on Village maintained roads. Unfortunately, it is not possible to provide a specific time when streets will be plowed.
IDOT: 800-452-4368
Call this number for conditions regarding IDOT roads. To report an incident on IDOT roads, call 847-705-4612
Cook County Highway Department: 312-603-1600
Call this number for conditions regarding county roads.
Illinois Tollway Information Line: 800-865-5394
Call this number for Tollway information, including problems with fog, snow, high winds and trailer bins.