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Community Resources

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Health Information for Hoffman Estates

Health and Human Services understands the importance of keeping residents informed. As part of our promise to make your health our priority and to keep up to date on the latest health and wellness information, we have designed this page to answer questions you may have on a variety of topics.

The following Health topics are located on this page:







The Village of Hoffman Estates in cooperation with the Hoffman Estates Park District will open Cooling and Warming Centers when the weather is such that the temperature is either extremely cold or hot. The Village in cooperation with the Park District has designated the following facilities to provide warming or cooling centers for those Hoffman Estates residents requiring assistance. The Facilities are listed below:

Triphahn Center, 1685 Higgins Road
Monday- Saturday 5:15A.M. to 10:30 P.M. Sunday 6:30A.M. to 10:30 P.M.
This location has the potential to become a 24-hour center with advance notice to the Park District.

Prairie Stone Sports & Wellness Center Wellness Center, 5050 Sedge Blvd.
Monday- Thursday
Friday 5:00A.M. to 11:00 P.M.
5:00A.M. to 10:00 P.M.
Saturday- Sunday 6:00A.M. to 9:00 P.M.

Willow Recreation Center, 3600 Lexington Drive
Monday- Friday
Saturday 6:00A.M. to 10:00 P.M.
6:00A.M. to 7:00 P.M.
Sunday 7:00A.M. to 5:00P.M.

Hoffman Estates Police Department, 411 W. Higgins Road
24-hour center if needed

Holiday Hours:
Prairie Stone Sports and Wellness Center, Triphahn Center and Willow Recreation Center: Christmas Eve and New Years Eve 7am-1pm
Prairie Stone Sports and Wellness Center (TC and WRC closed): Christmas Day and New Years Day 7am-1pm


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Northwest Suburban Service Directories
The Department of Health and Human Services recognizes that it is sometimes difficult to find out about the services available in your community. The following links were developed in order to help you find these services. If the below directories were not helpful for finding what you are looking for, feel free to call our department at 847-781-4850. We will be happy to assist you in finding a specific service.

  • Township of Palatine Service Directory
    The Township of Palatine is proud to announce that they have their Services Directory available free-of-charge to everyone who visits the website!
  • NorthStar Net Arlington Heights
    The NorthStarNet is a regional only community information network. This directory is maintained by the Arlington Heights Memorial Library.

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West Nile Virus

Every year, Health and Human Services receives many calls from residents asking about the West Nile Virus. The following links and information were compiled to answer basic questions about the Virus, how you can report finding a dead bird in your neighborhood, and reducing the risk of mosquito bites and West Nile Virus.

  • Northwest Mosquito Abatement District (NWMAD) Webpage
    Information on Mosquitos, West Nile Virus and how to report a dead bird/animal can be found on this website. As of June 30th, the NWMAD has received 136 dead bird reports. The public is encouraged to report dead birds on this website. Knowing this information allows the district to better focus their control efforts. The Cook County Department of Public Health (ccdph) is testing dead birds for West Nile Virus. Anyone wishing to have recently dead crows and blue jays tested for virus should phone the ccdph at 708-492-2650. The schedule for mosquito spraying is also located on this site.
  • CDC West Nile Information
    This website provides a map of West Nile Virus activity in the United States posted on June 21, 2005.

Reduce the Risk of Mosquito Bites and West Nile Virus
Avoid outdoor activity if possible from dusk to dawn when the mosquitoes bite the most. If you do go out, wear light colored protective clothing and insect repellant (always read label warnings and directions).

Make sure mosquitoes do not enter homes through unscreened or broken doors or windows. Residents are encouraged not to create mosquito harborage areas. Make sure tall grassy areas are trimmed and other vegetation is cut back. If plants must be watered, do so in the morning so the vegetation and soil has a chance to dry making it less attractive to mosquitoes. Empty any containers holding stagnated water like tire casings, birdbaths, flower pots and barrels that may produce mosquitoes. Un-maintained swimming pools may produce thousands of mosquitoes.

Call the Northwest Mosquito Abatement District (NWMAD) to report stagnant water areas that remain wet for more than 7 days. Additional mosquito avoidance/control practices may be found at the NWMAD website above. (information provided by the NWMAD)


Frequently Asked Questions
Who should I contact if I have a health complaint/concern about a business, organization, apartment complex or restaurant?  The Village's Code Department inspects all health code concerns. The Code Department can be contacted at 847-781-2631.

Where can I get a list of daycare or childcare services in Hoffman Estates?
A list of childcare in Cook County can be obtained by calling Action for Children at 773-687-4000.

How can I learn more about public aid (food stamps, link card, WIC, Medicaid)?
For questions on food stamps, link card, and medicaid contact the Illinois Department of Health and Human Services Public Aid office at 847-843-1400. Questions about the WIC program, call 630-289-3800.

How do I apply for AllKids Health Insurance?
Health and Human Services assists with filling out AllKids applications. Call the department at 847-781-4850 to set up an appointment.

Are the counseling services confidential?
The Department of Health and Human Services is dedicated to protecting the confidentiality of it's clients. Records in the Department of Health and Human Services are separate from all other Village documentation. Records are protected under the Illinois Confidentiality Act. If you have any questions about the Confidentiality Act, please call the department to discuss them.

Can I afford counseling?
Counseling is affordable for Hoffman Estates residents! The Department of Health and Human Services offers Individual, Family and Couples counseling on a sliding scale based on income.

Does Health and Human Services provide presentations to community groups?
Yes, Health and Human Services offers community education presentations on a wide range of topics. There is no fee for this service. Presentations can be given in the Village Hall or in the community. If interested, please contact the department.

Does the department loan out bath equipment?
No, the department offers wheelchairs, walkers, crutches and canes for temporary loan to Hoffman Estates residents only.

Does the department provide Flu Shots?
Yes, the department provides flu shots on a limited basis to Hoffman Estates residents. Flu shots usually become available during October or November. Flu Clinics are generally offered after October 1st. Call the department's Flu Hotline at 847-252-5441 to find out information on eligibility requirements and the clinic schedule.

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