*For questions specific to electric billing or service outages, please contact ComEd at 800-334-7661.*
What is municipal aggregation of electricity?
There are two main components to electricity: supply and distribution.
• The supply of electricity is generated at the power plant; electricity can be supplied by ComEd or any number of other companies.
• Electricity is then transmitted and distributed to homes and businesses through ComEd's infrastructure and power lines.
• BOTH components will appear on a single bill from ComEd, regardless of the chosen supplier.
An electricity aggregation program allows municipalities to pool residential and small commercial retail customers together for the joint purchase of electricity. If the market is favorable, communities may be able to leverage the buying power of thousands of residents and small businesses in an effort to obtain lower supply rates or other benefits.
What is the Village's program?
The Village offered an Electricity Aggregation Program to its residential and small commercial electricity customers from 2012 through 2017. Customers who remained enrolled for the duration of the program saved an average of over $225 versus the ComEd supply rate.
Since 2017, the ComEd supply rate has been lower than the rates available from third party suppliers. Therefore, the Village has suspended its aggregation program to allow residents and businesses to benefit from the lower ComEd rate. The Village continues to actively monitor the electricity supply market on behalf of residents and businesses. If savings or other benefits can be achieved in the future, the Village may reactivate the program. If this occurs, residents and businesses will be notified.
Do I have to use ComEd for electricity supply?
Electricity customers still have a choice of energy suppliers. Those interested in choosing an alternative to ComEd are encouraged to visit the Illinois Commerce Commission website at www.pluginillinois.org to learn more about electricity supply and to compare current rates.
To file a complaint against dishonest retail electricity supplier solicitations, contact the Illinois Commerce Commission's (ICC) Consumer Services Division complaint line at 800-524-0795. Customers may also file a complaint online by visiting www.icc.illinois.gov/consumer/complaint.
For more information about Hoffman Estates' municipal electricity aggregation, contact:
Deputy Village Manager