Important Notice:

Village Hall remains closed on Saturdays until further notice. 


Many Hoffman Estates restaurants are open! Please click here for a list of restaurants open during COVID-19


In accordance with the state's Restore Illinois Plan, temporary outdoor dining requires Village approval. Please click here for more information.



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P.O. Box 805379
Chicago, IL 60680-5379
Telephone: 1-800-Edison-1 (1-800-334-7661)

Frequently Asked Questions and additional contact information (PDF)

There are many alternative electricity suppliers that service this area, and residents may select the company that is best for them. Information regarding delivery and supply, tips for finding the best rate, and detail about the Village's Electricity Aggregation Program can be found on the Electricity Aggregation page.


Nicor Gas
P.O. Box 190
Aurora, IL 60507-0190
Telephone: 1-888-Nicor-4-U (1-888-642-6748)


Northwest Suburban Joint Action Water Agency System (JAWA): Water is supplied from Lake Michigan and treated by the city of Chicago. Water is then delivered to the Village via the JAWA system.

To establish water service, call the Village Hall at 847-882-9100.

Click here to pay your Hoffman Estates water bill.


The municipal sewer system is maintained by the Village of Hoffman Estates. Sewerage is transported to the Metropolitan Water Reclamation District for processing.


The Village of Hoffman Estates has a franchise agreement for residential solid waste and recycling services with Groot Recycling and Waste Services, Inc. Click here for more information on the residential program.

For additional questions related to solid waste and recycling service, email the Village Manager's office.


A variety of telephone, broadband Internet, and video services are available in Hoffman Estates.

The following companies have a video franchise agreement with the State of Illinois and/or the Village:



Satellite providers are not required to have a franchise agreement, and residents may select any provider they choose.

There are many internet service providers available and residents may determine which company is right for them.   


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