Express Scripts is your prescription benefit manager for the Village of Hoffman Estates’ prescription drug programs. Retail and mail services on the medical programs are administered through Express Scripts.
» Express Scripts customer service representatives can be reached at 800.711.0917 24 hours a day, 7 days a week. Contact Express Scripts for questions regarding drug orders, account information, and to refill prescriptions.
» Or you can visit Express Scripts online at www.express-scripts.com to order prescription refills, check order status, locate participating retail pharmacies, find ways to save money on your medications through generics and mail order, and ask a pharmacist questions 24/7.
• Express Scripts Smart90 Program: If you take maintenance medications (long-term medications), be sure to obtain a 90-day/3-month supply from Walgreens or through Express Scripts home delivery to avoid paying the full cost of the prescription. Call 866.890.1419 or visit express-scripts.com/90day for more information. Drug list for medications that qualify for the Smart90 program.