Important Notice:

Temporary hours for Village facilities are Monday-Friday, 9:00 a.m. to 10:00 a.m. for elderly and vulnerable populations only, 10:00 a.m. to 3:30 p.m. for the general public. Closed Saturday. 

Prescriptions - Express Scripts

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Express Scripts is your prescription benefit manager for the Village of Hoffman Estates’ prescription drug programs. Retail and mail services on the medical programs are administered through Express Scripts.

» Express Scripts customer service representatives can be reached at 800.711.0917   24 hours a day, 7 days a week. Contact Express Scripts for questions regarding drug orders, account information, and to refill prescriptions.

» Or you can visit Express Scripts online at to order prescription refills, check order status, locate participating retail pharmacies, find ways to save money on your medications through generics and mail order, and ask a pharmacist questions 24/7.

• Express Scripts Smart90 Program: If you take maintenance medications (long-term medications), be sure to obtain a 90-day/3-month supply from Walgreens or through Express Scripts home delivery to avoid paying the full cost of the prescription. Call 866.890.1419 or visit for more information.  Drug list for medications that qualify for the Smart90 program.

2019 Preferred/Formulary Drug List

2019 Excluded Medication List