FAQ
By providing the knowledge and tools to identify and mitigate risks, we aim to build a more resilient community and prevent emergencies before they happen. We invite you to explore our programs, safety tips, and educational opportunities designed to keep you and your loved ones safe.
These initiatives include educating children in schools, offering citizens fire academies, holding CPR courses, offering home safety checks and smoke alarm programs, and engaging the community through open houses and station tours.
It is recommended that your detector be changed every 10 years and that you change your batteries on a regular schedule. An easy way to remind yourself is to change your batteries when you change your clocks for daylight savings time.
Even with fresh batteries, a detector that's over a decade old is no longer reliable. The sensors inside degrade over time from dust, dirt, and electrical corrosion. An older alarm may fail to detect smoke or fire in time, putting you and your family at risk. For optimal safety, always check the manufacture date printed on the back of the alarm (see below) and replace the entire unit every 10 years.

Simply installing smoke alarms is not enough—they must be regularly tested and maintained to ensure they’re always ready to protect your home. Regular upkeep can make the difference between life and death during a fire emergency. Here are some essential tips for testing and maintaining your smoke alarms:
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Test Alarms Monthly:
Press the test button on each smoke alarm once a month to ensure it is functioning correctly. The button should be held for several seconds. If the alarm doesn’t sound, replace the batteries immediately or check the unit for any issues.
The alarm should be loud and clear. If it sounds weak, quiet, or doesn't go off at all, replace the batteries.
If your alarms are interconnected, make sure all of them sound off when you press the test button on just one. -
Test and Replace Batteries:
Test your smoke alarms once a month to ensure they are functioning properly. Replace 9-volt batteries at least twice a year, or if you hear a low-battery warning chirp. Newer smoke alarms have a 10 year non-replaceable battery, so they should just be tested monthly. They have an “end-of-life” chirp that alerts when it is time to replace the whole unit (usually 10 years).
If the unit still fails the test after changing batteries, or if it has a sealed 10-year battery, the entire unit needs to be replaced. -
Clean Your Alarms Regularly:
Dust and debris can interfere with the sensors, reducing the alarm’s effectiveness. Use a vacuum attachment to gently clean the exterior and vents of each smoke alarm every few months.
For added safety, consider installing combination alarms that detect both smoke and carbon monoxide (CO).
Carbon monoxide, sometimes called the invisible killer, is a colorless and odorless byproduct of incomplete combustion that can seep from broken or misused heating systems. Faulty stoves, furnaces, hot water heaters, vehicles or portable generators are all potential sources of carbon monoxide.
Carbon monoxide poisoning kills hundreds of people and hospitalizes tens of thousands every year in the U.S.
You can learn more at the Illinois Department of Public Health.
These detectors are designed to measure the concentration of carbon monoxide in the air (in parts per million, or ppm) and sound an alarm if enough of the chemical is around long enough to become a problem. If detected over the course of a few hours, carbon monoxide at 70 ppm will trigger an alarm. At the other end of the spectrum, dangerous concentrations above 400 ppm will do the same after just a few minutes.
In any case, the alarms should provide enough notice so that people nearby can escape before symptoms, such as nausea, headache or loss of consciousness, take hold.
For other beeps, first, check the manual to understand the specific sound pattern, then replace the batteries, and if the problem persists, reset the unit or replace it if it is old. As with smoke detectors, these should be replaced every 10 years due to sensor degradation. Beep pattern information and date of manufacture can sometimes be found on the back of the detector as well.
All courses are taught by American Heart Association (AHA) certified instructors. Instructors facilitate the classes using instructional videos, AHA course-specific instructional printed materials, and hands-on instruction.
All classes are held in the lower level of Fire Station 24, located at 5775 Beacon Pointe Drive.
Please call 847-843-4825 to register for any of the above classes at least one week prior to the class date.
Watch our Citizen's Fire Academy page for application deadlines.
A limited number of spots are reserved for Hoffman Estates residents and for those needing extra support beyond the 1:4 ratio.
More information will be available when the application period opens.
Is your medicine cabinet full of expired drugs or medications you no longer use? The best way to dispose of most types of expired, unwanted or unused medicines is through a drug take-back program.
To discard of your prescription or over-the-counter medicines, you can:
- Drop off them at a drug take-back location.
- Mail them using a prepaid drug mail-back envelope.
If you cannot use those options, follow these guidelines:
- If your medicine is on the U.S. Food and Drug Administration’s flush list, flush these potentially dangerous medicines down the toilet.
- If your medicine is not on the flush list, follow the instructions below to discard it at home.
Pharmaceutical drug disposal
Expired medications are accepted in the lobby of the Police Department at 411 W. Higgins Road.
Hours of operation
- Monday: 8:30 a.m. to 9:00 p.m.*
- Tuesday: 8:30 a.m. to 9:00 p.m.*
- Wednesday: 8:30 a.m. to 5 p.m.
- Thursday: 8:30 a.m. to 9:00 p.m.*
- Friday: 8:30 a.m. to 5:00 p.m.
- Saturday – closed
- Sunday – closed
*evening hours by appointment only
For more information about the importance of proper medication disposal, you can visit the Cook County MEDS Disposal Initiative at cookcountymeds.org.
Sharps recycling
The sharps recycling program provides residents the opportunity to drop off sharps on the first Wednesday of each month from 10 am - 1 pm in the Health and Human Services Department at the Village Hall. Please note, expired sharps will not be accepted at other times. Residents who require sharps containers may request a container at the time of drop off.
The Village of Hoffman Estates regularly offers household hazardous waste events and will accept these items. Watch the Village calendar for the events schedule.
For other options, the Solid Waste Agency of Northern Cook County (SWANCC) offers information on safe battery disposal.
The Village of Hoffman Estates regularly offers household hazardous waste events and will accept these items. Watch the Village calendar for the events schedule.
Household Hazardous Waste (HHW) collections are also conducted by the Illinois Environmental Protection Agency (IEPA) and are available to all Illinois residents FREE OF CHARGE. The IEPA provides information on their collection program, along with a complete schedule of upcoming collection events.
For questions about the IEPA's one-day or long-term collections, please call the Waste Reduction Unit at (217) 524-3300.
- Do not pour them down drains or toilets - Chemicals can pollute drinking water supplies and damage wastewater treatment systems.
- Do not dump them on the ground - This can contaminate soil and water, leading to groundwater pollution.
- Do not mix them with regular trash - This sends hazardous substances to landfills not designed for them and can harm waste disposal workers.
- Do not burn them - Burning chemicals releases toxic fumes and gases into the air.
Each morning they firefighters chip in to purchase their meals for the day and one of the rigs in that firehouse will shop and cook for the day. Cooking and enjoying a meal together helps build camaraderie and a healthy lifestyle making us better teammates and public servants.
Many times, our crews arrive to find a situation that is more severe than what dispatch may have relayed, and having the extra personnel on hand makes a difference when time is of the essence.
Sometimes, ambo is somewhere else
On a regular basis, we respond to medical issues, fire alarms, fires, car accidents, carbon monoxide alarms, smells of natural gas, calls for assisting handicapped residents, hazardous materials spills, water-based emergencies, confined space emergencies, situations that require a rope rescue from high locations, building collapse, sparking electrical wires and shutting of water leaks.
A fire engine has a water pump and is used to supply water to extinguish a fire. Engines carry portable ground ladders and equipment necessary to handle a variety of fire related hazards as well as medical issues.
A fire truck typically has a large ladder fixed to the top that allow us to reach elevated locations where traditional ground ladders aren't sufficient. They can be for rescuing people, spraying large volumes of water from its nozzles, and ventilating roofs. Our truck also carries extrication equipment for serious accidents and medical equipment for patient treatment.
HEFD also runs a squad that carries a variety of tools necessary for severe car accidents, including cutters and spreaders that many people think of as "the jaws of life". As with all our other apparatus, it carries a full complement of medical equipment.