Stormwater Utility Program

Frequently Asked Questions

The Village of Hoffman Estates is changing the way we manage and sustain preservation of the stormwater management system in our community. As a community ages, roads, sidewalks, bridges, water mains, sanitary sewer pipes and stormwater systems all require maintenance and, eventually, replacement. Underground pipes are not as visible as roads but they also require ongoing maintenance to serve our residents.

Because the Village is now more than 50 years old, portions of the stormwater system are beginning to fail. Therefore the Village has committed to improving its stormwater system. Water and sanitary sewer repairs and replacements are funded through a portion of the monthly water bills. One of the first steps the Village is taking towards stormwater system improvement is to evaluate the entire storm sewer system starting in the older sections of the Village to further define the maintenance and replacement needs. The Village is already aware of major corrugated metal culverts that are failing and need replacement.

In order to be able to fund necessary improvements, a stormwater utility fee was adopted by the Village in November 2013 as part of the budget process. The fee became effective March 1, 2014.

These frequently-asked-questions will help to explain the purpose and need for the new stormwater utility program:

sidewalk
FAQ
What is a storm sewer system?
What is impervious area and pervious area?
Why is a Stormwater Utility being created?
What is a “stormwater utility fee?”
Do other Illinois communities collect stormwater utility fees?
Who administers the stormwater program?
How was the management and operation of our stormwater drainage system funded before this stormwater utility program?
How is the stormwater fee calculated?
What improvements can I expect to see from the Village’s stormwater utility program?
When will I receive a bill?
To whom would I direct technical questions about the stormwater utility fee?
How do I report a drainage problem or damaged storm inlet in my neighborhood?
Who do I call to report something “illegal” being dumped into a storm water inlet?