ERP Transition 2026
- the way some utility customers pay their water bills,
- building permit applications,
- residential rental property licensing, and
- business licensing.
ERP Transition FAQ
Enterprise Resource Planning (ERP) software is the Village’s software tool for managing financial operations, tracking permits and licenses, managing utility bills and more.
BS&A from BS&A Software, a company specializing in municipal software solutions. This transition is the culmination of a multi-year project to find a replacement to the Village’s current ERP, Central Square, that has been in use since 1998.
During the week of January 19, 2026, the Village will not have access to its old ERP software while data is converted to BS&A. The Village’s new ERP is scheduled to go live beginning on January 26, 2026.
- Paying by check (via mail or drop box) – There will be no impact for anyone paying by check.
- Paying via credit card online – A new payment portal will be available on the Village's website starting Jan. 26.
- Automatic bill pay – All automatic bill pay customers will need to enroll in a new automatic bill pay system. The enrollment period begins on Jan. 27. More information about enrollment is coming soon.
- The Village’s current online permit submittal portal, eTRAKiT, will be inaccessible beginning January 16, 2026, at 12 p.m.
- Limited permitting functions will be available between January 16, 2026, and January 30, 2026, due to the system transition.
- For emergency repair permits during this time, submit repair detail to buildingpermits@vohe.org to be processed manually.
- For any other permit questions during this time, submit inquiries to buildingpermits@vohe.org or call (847)781-2631.
- Applicants will be provided with instructions for accessing the BS&A Online portal once the system is live.
- Issued rental licenses, originally set to expire on December 31, 2025, have been extended to March 31, 2026.
- Notices with instructions on how to renew and pay for 2026 licenses will be sent out in February 2026.
- Rental Licenses run on an April 1 – March 31 term.
- Issued business licenses will all expire on April 30, 2026.
- Notices with instructions on how to renew and pay for 2026 license will be sent out in March 2026.
- Business Licenses run on a May 1 – April 30 term.