ERP Transition 2026
- the way some utility customers pay their water bills,
- building permit applications,
- residential rental property licensing, and
- business licensing.
ERP Transition FAQ
Enterprise Resource Planning (ERP) software is the Village’s software tool for managing financial operations, tracking permits and licenses, managing utility bills and more.
BS&A from BS&A Software, a company specializing in municipal software solutions. This transition is the culmination of a multi-year project to find a replacement to the Village’s current ERP, Central Square, that has been in use since 1998.
The Village’s new ERP went live on January 26, 2026.
- Paying by check (via mail or drop box) – There will be no impact for anyone paying by check.
- Paying via credit card online – A new payment portal is available on Village's website.
- Automatic bill pay – Some automatic bill pay customers need to enroll in the new automatic bill pay system. These customers will be directly contacted by the Village's water billing division.
- Building permits are now being processed through the new BS&A portal. Visit the portal to register or sign in.
- For any other permit questions during this time, submit inquiries to buildingpermits@vohe.org or call (847)781-2631.
- Issued rental licenses that were originally set to expire on December 31, 2025, have been extended to March 31, 2026.
- Notices with instructions on how to renew and pay for 2026 licenses were sent out in February 2026.
- Rental Licenses run on an April 1 – March 31 term.
- Issued business licenses will all expire on April 30, 2026.
- Notices with instructions on how to renew and pay for 2026 license will be sent out in March 2026.
- Business Licenses run on a May 1 – April 30 term.