Notice of Violation

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What to do if you receive a Notice of Violation

Why did I receive this Notice of Violation?

Based on images captured by the automated system, your vehicle was determined to have committed a red-light violation. As the vehicle owner, the Notice of Violation is mailed to you.

How much is the fine?

The fine is $100 for each offense.

How much time do I have to pay the Notice of Violation?

The first Notice of Violation received will have a predetermined hearing date printed on the document. If you pay the fine before the hearing date, you will not have to attend the hearing. The hearing date is located on the top and bottom right of your Notice of Violation.

What are my options?

1. Pay the fine.Violation Online Login Information

Pay Online
Logon to www.violationinfo.com by entering your Notice number and PIN, located in the red box at the top right of the front of the Notice of Violation. Click the "Pay" button. There is a convenience fee of $4 that will be assessed at the time of payment.

Pay by Mail
Mail your check or money order, payable to Automated Traffic Control Violation System, in the enclosed envelope along with the coupon printed at the bottom of the notice. Write the Notice number and the license plate number on your check or money order. Do not mail cash. For first notice, mail first class. The mailing address is:

Hoffman Estates Police Department
Automated Red Light Enforcement
P.O. Box 742503
Cincinnati, OH 45274-2503

Pay by Credit Card
Call toll free 866-790-4111 between the hours of 7 a.m. to 7 p.m., Monday through Friday. There is a convenience fee of $4 that will be assessed at the time of payment.

Pay in Person
You may drop off your payment in person during normal business hours:

Hoffman Estates Police Department
411 W. Higgins Road
Hoffman Estates, IL 60169

2. Request a hearing.

If you wish to contest this violation, you must appear at the Police Department, 411 W. Higgins Road, on the date and time on the front of the notice.

If you would like to contest the violation without attending the Administrative Adjudication Hearing, you must fill out the Declaration of Non-Liability, and submit any and all documentary evidence. You will be notified by mail of the outcome. The recorded images constitute prima facie evidence of a violation. All documents must be received prior to the date on the front of the notice.

3. Submit an Affidavit of Non-Responsibility.

If, at the time and place of the violation, the vehicle or license plate captured by the recorded image was sold, the registered owner has passed away or a citation has been issued by a police officer for this violation, the owner may submit information to that effect by Affidavit, and mail it prior to the due date on the front of the Notice. You may obtain the Declaration of Non-Liability form from www.violationinfo.com. You will need your Notice number and PIN, located in the red box at the top right of the front of the Notice of Violation. Mail the completed declaration to:

Hoffman Estates Police Department
P.O. Box 22091
Tempe, AZ 85285-2091

What if I was not the driver/owner of the vehicle at the time of the violation?

Per the Village of Hoffman Estates, you may request a hearing and submit an Affidavit of Non-Responsibility by mail. The Affidavit must be filled out accurately and in its entirety. You may obtain this form by downloading and printing it from www.violationinfo.com, or by attending the Administrative Adjudication Hearing in person. Bring the completed form to the hearing in person on your designated date.

What happens if I ignore the Notice of Violation?

Failure to pay the fine amount or to contest liability by the due date printed on the front of the Notice is an admission of liability, and may result in a suspension of the driving privileges of the registered owner of the vehicle.

Will I receive any points on my driving record for this violation?

No. This is a civil violation that is not reported to the Illinois Department of Motor Vehicles. The violation is a non-moving infraction, and no points will be assessed. It will be processed as a parking violation.

Will my insurance rates be affected?

No. This is a civil violation and is not reported to any insurance agencies.

Will the Red Light Camera take a picture of the driver of the vehicle?

No. A violation of the Village of Hoffman Estates Code is a civil violation assessed against the owner of the vehicle; it is not a criminal violation. Similar to a parking ticket, there is no need to identify the driver, and, therefore, no need to capture an image of the driver.

My payment has already been sent; will I still be charged late fees?

Late fees will NOT be assessed if your payment is postmarked on or before the due date located on the front of your Notice of Violation.

I paid the violation; why did I receive another Notice?

The Notice you just received could be for additional violations or it could be a second notice, which is now a Delinquent Notice. If it is a Delinquent Notice, chances are that your payment and the Notice crossed in the mail. It can take as many as 10 business days to show in the system once it has reached the payment office. Call 866-790-4111 to confirm that your payment was received.

I do not believe I ran a red light. Where can I go to view my images and video?

To view video and images, logon to www.violationinfo.com, and enter the Notice number and PIN, located in the red box at the top right of the front of the Notice of Violation. If you do not have Internet access, you may visit any public library for Internet access to view your images.

I do not believe I ran a red light, and want to discuss my case with someone.

You must request a hearing in writing on or before the due date listed on the top and bottom right of your notice in order to request a review of your Notice of Violation before a hearing officer as detailed in the Village of Hoffman Estates Code.

Can I make a hearing request over the phone?

No. All requests must be in writing.

Can someone other than me attend the hearing?

Only you may appear at the Administrative Adjudication Hearing.

Is there more than one place that I can attend my hearing?

No. Hearings are only held at:

Hoffman Estates Police Department
411 W. Higgins Road
Hoffman Estates, IL 60169

Can I bring a lawyer to the hearing with me?

Yes.

How do I know that these violations are valid?

Images of your vehicle were captured and recorded by an automated Red Light Camera. You can review your images and video of the actual occurrence online. The images and video were reviewed by several qualified technicians, and, finally, by the Hoffman Estates Police Department before the alleged civil violation was affirmed and mailed to you as the registered owner or identified driver. You have the option of contesting the Notice of Violation by requesting a hearing in writing.