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Groot Bill ALERT

Post Date:03/05/2018 11:32 AM

The Village of Hoffman Estates recently learned that GROOT inadvertently sent out garbage service invoices to many Hoffman Estates residents for the month of March. GROOT representatives alerted us that, due to a new system upgrade, these invoices were sent in error. Residents are instructed to ignore the GROOT invoice and to continue paying the Village invoice as you normally would for garbage and water services.

GROOT has indicated this issue will not occur again and that residents who do pay the March invoice received from GROOT will be reimbursed by the company. Should you have further questions please contact GROOT directly at 1-800-244-1977. Thank you.